Tuesday, 19 January 2010

Difficulties logging into Shibboleth

Some students and staff have reported not being able to access electronic resources through the Shibboleth authentication system. This is the page which asks for a username and password (your School IT username and password) when you try and access resources, such as Embase and Web of Science. When they have logged in, a message states, username not found.

If you experience this, change your School IT passsword to re-activate your Shibboleth log in. This will work within 24 hours of changing your password.

No comments:

Post a Comment