Friday, 20 May 2011

Information regarding Internet Explorer 9 & Web of Knowledge

Thomson Reuters, the suppliers of the Web of Knowledge database interface do not support Internet Explorer version 9. The Web of Knowledge does not work well with this version of the browser. If you are having problems using the databases on the Web of Knowledge (Web of Science, Biosis Previews), please check which version of the browser you are using.
The Web of Knowledge has provided the following work around:

Currently the Web of Knowledge platform does not support Internet Explorer version 9 browsers. Therefore, in order to view the results using this version of the browsers, users need to turn on the compatibility mode in the browsers or switch to a different browser that is compatible. For example: Firefox 3.5.

The users can enable the compatibility mode in the browser as follows:
  1. Click on Tools menu
  2. Click on Compatibility View Settings 3. Type 'isiknowledge.com' in the textbox and click on Add
The operating systems and browsers supported by Thomson Reuters are:

Windows XP or Windows Vista Operating System / Browsers
- Microsoft® Internet Explorer, v7.0 and v8.0
- Mozilla Firefox, v3.5

Macintosh® OS X 10.5 or 10.6 Operating System / Browsers
- Safari, v4.0
- Mozilla Firefox, v3.5


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